I bought a ticket for a tour, but what if I need to cancel?
If you notify us 48 hours in advance of the date/time of the tour you purchased, we will refund 100% of your money. We do NOT offer refunds within 48 hours of the date/time of the tour you purchased. Exception: if the organizers, for any reason, cancel the event, you will be refunded in full.
What if I hate the tour?
Not likely! If you aren’t completely satisfied, for whatever reason, we will give you a full refund.
See the Walking Tours policy.
eBook Return Policy
Can I get a refund on an eBook?
No. All sales are final. Since you cannot physically return an eBook, we do NOT give refunds.
We will work with you to help resolve any technical difficulties you may experience regarding your eBook order. Please see our eBook problem solving page.